Frequently asked questions

Frequently asked questions

Answers to common questions about Giang Anh's products, services and partnership policies.

Question list

Yes. Giang Anh owns two factories at Lang Hoa Lac Hi-Tech Park, controlling the entire process from design and fabrication to finishing, with a supply capacity of around 15,000 elevators per year.

Production time depends on the elevator type, configuration and order quantity. It typically takes 4-8 weeks after the design and contract are finalized. Our technical team will provide a specific timeline upon request.

Yes. Giang Anh offers flexible OEM solutions, designing cabins, shaft dimensions, load capacity and aesthetics to match each building's requirements.

Products are warrantied to manufacturer standards, with technical support after handover. Warranty duration and scope are specified in the contract.

Yes. Giang Anh works with over 500 dealers nationwide, supporting installation, acceptance testing and maintenance across provinces.

Partners can call hotline 0974150087 or submit the form on the Contact page. Our sales team will advise on partnership terms, OEM policy and the dealer registration process.

Products comply with TCVN 6395:2018, QCVN 02:2019, and are certified to ISO 9001:2015 and ISO 14001:2015. Every elevator undergoes strict quality checks before leaving the factory.

Yes. Visit the Documents section of the website to view and download catalogues, company profiles and technical drawings. Some documents require your information before downloading.

Can't find your answer? Contact our consulting team.

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